Frequently asked questions

Do you have questions? Well we have answers! Take a look at our Frequently Asked Questions and if there is something you are curious about not listed, send us an email here!

OjaMove is the safe, convenient and easy way to find and connect with local trusted movers, cleaners, drivers and storage providers. Our mission is to create a community-based, efficient and easy-to-use platform to connect movers, cleaners, truck drivers and storage companies with individuals who need their services.
OjaMove combines the connection of social networking with the information of review sites to create a customized, budget friendly, community platform where you can safely hire service providers.
    OjaMove is:
  • Specialized: OjaMove focuses on the moving, cleaning and storage industry. It’s an easy one-stop-shop for finding the help you need for a smooth and successful move!
  • Community-Focused : On OjaMove, users can share reviews, post jobs and message directly with service providers through a secure and interactive profile.
  • Budget Friendly: Users can find the help they need at their price point. They can compare prices between service providers or post their job with a proposed a price point and directly negotiate with service providers.
  • Flexible: Find the level of help you need. Users can choose to work with individual providers or business providers.
  • Hassle-free: The platform is easy to use and user-friendly.
  • A Branding Tool: The platform gives service providers a way to stand out among the competi-tion and brand their business or service. They are able to create a customizable professional profile, add photos and bios for their employees and communicate directly with users.
If you are looking for a service provider, you can search through our service provider pages or post your job. If you are looking to get hired, you can create professional page, search for jobs and apply.
OjaMove is free for individuals and service providers!
OjaMove lets you post price points for your job so you can find the job to match your budget. You can also search through service providers to find one that fits your budget!
OjaMove uses a reviews system. OjaMove users will post reviews.
OjaMove offers a secure messaging system so you can contact and connect with service pro-viders. Message them to ask questions, find out more details.
It’s easy to get hired on OjaMove! Simply create a service provider account, fill in all of your de-tails and start applying for jobs. You can ask for reviews and connect with potential customers right here on the platform.
Yes! Check out our blog for moving tips, storage points, and great articles about hiring service providers.

To create an account on OjaMove as a Service Provider:

  1. Go to http://ojamove.com and find the register link or go directly to https://www.ojamove.com/register.
  2. Click on the Service Provider tab.
  3. Select business type.
    1. Select Individual if you are a one-person service provider, or 
      1. enter your first and last name,
      2. your phone number and email,
      3. Choose a strong password,
      4. Enter your business name,
      5. Double-check the information and click on Create Account.
    2. Select Company if you have a company with more than one person.
      1. Enter your full name (name of company representative),
      2. Enter your company’s name and company email address,
      3. Enter your company’s full address,
      4. Choose a strong password,
      5. Double-check the information and click on Create Account.
  1. In order to verify your email address, we will send you an email with a link. Click on the link to verify your email. Please check your spam/junk if you do not see the email in your inbox.

 

Very Important!

  • Please note that you cannot use same email for multiple accounts at a time.
  • Your email is not available to the public.
  • The email address must be valid.

To update your provider account:

  1. Login using your company email and the password.
  2. Once you signed in, click edit to update your information.
    1. Edit your Address.
    2. Enter your minimum service charges.
    3. Enter the maximum distance you are willing to travel to provide a service. For truck drivers, the maximum distance you are willing to drive to.
    4. Enter the number of trucks you have.
    5. Enter the number of your employees
    6. Enter the year you were founded.
    7. Enter your phone number.
    8. Tell us about your company and services.
    9. Enter links to your social media pages.
    10. Enter your company website.
    11. Upload your cover and profile pictures.
    12. Click save to save.
  3. After updating your information, click on the Services tab to:
    1. select the services you provide. Please note that you can select more than one service.
    2. Enter the cities you serve.
    3. Then click save to save.
  4. Manage Items Prices - You can only manage the item prices after you’ve selected the type of services you provide. To manage item prices:
    1. Click on your company name and logo at the top right of the page.
    2. Select Manage Items Prices from the dropdown.
    3. On the next page, you will see tabs of the type of services you selected.
    4. Click on each tab to enter Items Prices and Price per Hour.
    5. Add the price you charge for each item and click save.
  5. Manage Employees – To manage/add your employee’s profiles, select Manage Employees from the dropdown.
    1. Click on Add Employee and enter name, email, location, phone number and profile picture.

To create an account on OjaMove as a Service Taker:

  1. Go to http://ojamove.com and find the register link or go directly to https://www.ojamove.com/register.
  2. Click on the Service Taker tab.
    1. Enter your first and last name,
    2. Enter your phone number and email,
    3. Choose a strong password,
    4. Double-check the information and click on Create Account.
  1. In order to verify your email address, we will send you an email with a link. Click on the link to verify your email. Please check your spam/junk if you do not see the email in your inbox.

To update your Service Take account:

 

  1. Login using your email and the password.
  2. Enter your address or city.
  3. Ojamove is a community. Tell us about yourself.
  4. Enter your phone number.
  5. Enter links to your social media pages.
  6. Upload your profile picture.
  7. Click save to save

Cleaner

There are many users on OjaMove who need cleaning services! You may find an individual who needs a one-time cleaning for their home before they move. You may connect with a business owner who needs their office space cleaned every week or a family who would like a monthly cleaning of their home. Our users own homes, apartments, condos and business spaces. There is a wide variety of customers looking for cleaning services on OjaMove!
The most important thing for every cleaning service provider on OjaMove is to have a complete service provider profile. This page is a powerful branding tool and is where customers can learn about your services and your company and determine if they want to contact you for a job. Be sure to complete each section of your service provider profile and to upload photos of your logo or your staff. Companies with a complete profile are more likely to get hired.
Users on OjaMove can choose to search service provider profiles or they can post a job. To find jobs and get hired, we recommend completing your service provider profile and searching job listings in your area. You will be able to bid for jobs that fit your services and your location.

Storage

Our customers are looking for many different types of storage facilities and all are welcome on OjaMove! Whether you offer climate controlled storage units, vehicle storage or storage for business equipment, you can find customers on OjaMove! Our users look for a wide variety of available storage units in the Washington DC area and creating a profile for your facility will help you to gain new customers!
You don’t need to offer moving services in addition to your storage facility. OjaMove has a list of thousands of moving companies and truck drivers so your potential clients can work with your storage facility and easily find a mover or driver to help move their items to your facility.
The more information you provide on your OjaMove profile, the higher your chance of finding new customers. We recommend completely filling out your service provider profile and including photos of your facility and the different storage units you have available. Many of our users like to see photos of the units before they contact or message a facility.

Mover

OjaMove was designed to be the ideal platform for movers looking to connect with individuals. You will be able to find residential moves, commercial moves and professional moves. Some users may be moving across town and others might be moving across the state. Some might be moving large offices and others may be moving to a small apartment or condo.
If you see a posted job that is a match to your services, we recommend placing a bid! Successful bids include your estimate price, the services included in your estimate, how a customer can contact you and any specialities you can offer. For example, if you include packing service or if you specialize in moving large items, you will want to include that information in your bid to help you stand out from the other service providers.
Movers offer more expanded services than moving items from location to another. Many users on OjaMove are looking for movers who bring their own supplies, such as boxes, dollies and carts. Some users may be looking for help with packing and unpacking. Some users also look for moving companies that can help assemble and disassemble large furniture. It’s best to list all the services you offer on your service provider profile to connect with the right customers for you!

Truck Driver

Some users on OjaMove do not need a full moving service and they may only need someone to drive a truck and transport their belongings from one destination to another. Users may be looking for drivers to move to a new home or office or to transport a large or bulky item, like a piece of furniture.
OjaMove is a perfect place to promote your services if you only want to make extra money or offer truck driving services on the weekend. You do not need to work full-time as a driver or transporter to list your services on OjaMove. The platform is flexible. It gives users and service providers many different options to find the service and the job that works with their needs.
Absolutely! We know that many truck drivers offer moving services and many movers can provide transportation services. You may be listed in both categories as a truck driver and a mover!

Truck Rental

If you own a truck or van and would like to rent it on OjaMove, you can! We recommend having a recent safety inspection and up to date tags and insurance on your truck before you list the truck as a rental. If you have further questions, send us an email so we can assist you!

Mover

Movers usually offer full-service moving options. They can often help you pack your items, move items from your home or apartment, pack up the moving truck properly and move your items into your new home or apartment. Many movers may offer truck driving services.
Moving is stressful and exhausting. A professional mover helps you have an easier moving day. By hiring professional movers, you can focus on getting settled into your new home right away. Also your items may be better protected when you use a mover than when you do it yourself. Professional movers have the right equipment including dollies, ramps, hoisting straps, moving blankets and much more. They will know the proper way to move and store items so you can rest assured your items are in good hands! OjaMove helps you find the best movers in the area! We screen our service providers and users are able to rate and review their movers so you can trust you are hiring reliable help!
Is your mover licensed? Are they members of the American Mover and Storage Association and/or the Better Business Bureau? This can help ensure a level of safety in your move. How do their costs break down and what do they include? Is a deposit required? Do they offer packing materials or packing assistance? What do they consider “extra” services” and what are the charges? Will they offer a moving estimate? How long have they been in business? Have they done moves like yours before? How do they treat special or fragile items? What happens if something breaks or is damaged?

Cleaner

Hiring a professional cleaner eliminates stress of a messy home or office and gives you back valuable time and energy! When you hire a cleaner, you will enjoy peace of mind that your home or office is clean. Also, you will have more time to focus on your work, your family or your personal projects. If you are moving, you will have time to pack, organize your home and prepare for your move instead of cleaning up your old home. A professional cleaner can help make the transition easier. Additionally, cleaners clean more thoroughly and will ensure you can receive your deposit or meet the terms of the purchase. If you’re renting, it can help you easily meet the lease requirements of how you leave your rental. If you’re selling, it’s ideal to leave a clean home for the new owners.
How do they charge? By hour, by item or by room? How many cleaners will they send? How long have their employees been working for them? How long will the cleaning take? What is included and what is considered extras? For example, do they clean refrigerators or ovens? Do they bring their own supplies? How long have they been in business?

Storage

What types of storage facilities do they offer? Do they have different sizes? Are they temperature controlled? What type of security or monitoring do they offer? Is there a security gate and do you need a security code to enter? How late is the security gate open? Is there someone on site? Are they available seven days a week or 24 hours a day? What is the pricing structure? Are there any add-on fees such as move-in fees or deposits? Will they allow you to visit and tour the facility? Will they allow you to see your unit before you purchase it?

Truck Driver

Hiring a truck driver can save you money and make a move convenient. Sometimes you don’t always need the full moving experience. You just may need help hauling one oversized item. Moving truck drivers are ideal if you need to pick up or move a specific piece of furniture or large item.
Truck drivers typically only handle the driving of your move or helping you transport your items from one destination to another. Truck drivers are excellent options if you only need help with one item or only need help with transportation.
What is their pay structure? Is it by miles or by hours? Is gas included in the price? Are tolls included in the price? Do they have a reliable GPS or will you need to provide directions? Do they have a method of securing your items or furniture? What is their driving history? Have they had any speeding tickets or accidents? What is their policy if something is damaged?

Truck Rental

There are many different truck rental providers on OjaMove and you can find different trucks and compare the prices charged by different providers! If you are moving, you can find moving trucks in various sizes. If you are performing a home improvement project or are cleaning out areas of your house, you may want something smaller than a moving truck, like a cargo van or pick-up truck. From large national chains to small local truck rental companies, you can easily find the right truck for you!
OjaMove has many different service providers so you can find the one who fits your needs. Most users rent moving trucks or cargo vans by the hour or for part of the day. But many offer rentals for multiple days. Be sure to check each service providers profile for the prices and availability.
Yes, you must be 18 or older and have a valid license to rent a truck on OjaMove.
The Rental Trucks services providers only include the actual truck rental. If you would like to rent a truck, as well as hire someone to drive it, please visit our Truck Driver services page.